Get a head start on your review collection by inviting all your past customers! The video below shows the complete process and is further broken down afterward.
Setup Instructions Breakdown
1. Create a spreadsheet of your past customers in the following format:
Column A: Product URL
Column B: Product Name
Column C: Customer's Email Address
Column D: Customer Name
Column E: Customer's Order ID
2. Goto 'Reviews', navigate to ‘Product Reviews’ at the top and select 'Invite Product Past Customers'
3. Click on 'Choose File' button to upload the excel file with customer information, you can also download a template file by clicking on the Product_Review_Invite.xlsx link. Once you have uploaded the file, click on 'Next' button.
4. Once you verify the accuracy of the data fetched by the system, all you have to do is click on 'Next' button. You can also edit a particular entry inline by clicking on the 'Edit' button below the 'Actions' field.
5. You can edit the contents of the template here before sending, once done, click on 'Send to Customer' to send out the invites.
6. You will get a confirmation message on your screen once the invites are on their way to your customers.