What is it?
The Invite Past Product Customers feature allows you to get in touch with your past customers and invite them to write a review for your products via email.
How does it work?
First and foremost, you will need to upload an excel sheet of your past customers with the following details filled out:
- Product URL
- Product Name
- Customer's Email Address
- Customer Name
- Customer's Order ID
Upload this excel sheet to your TrustedCompany Business Account in either an excel or csv format. For further step-by-step instructions click here.
Why do I need it?
With the Invite Past Product Customers feature you can:
- Get a kickstart on your review collection by inviting up to 500 customers in only 3 minutes!
- Increase your credibility with a wide profile of authentic reviews across different products
- Increase your overall product review rating by leveraging on your past customers
- Show your past customers that their experience matters to you hence increasing customer loyalty and retention
- Help your potential customers make a buying decision with the help of product reviews