Install and configure TrustedCompany review processing to automatically collect customer feedback and grow your company's online reputation.
Integrate using email notification (Part 1)
Log in to your TrustedCompany dashboard at http://business.trustedcompany.com/. Follow the instruction on https://help.trustedcompany.com/hc/en-us/articles/212061246-STEP-2-Automatic-Customer-Feedback-ACF- to set up your unique email address system_XXXXX@inbound.trustedcompany.com. Using this email, perform the following steps on your OpenCart administration console:
1. Click on System > Settings
2. After the relevant store click on Edit
3. You are then sent to the Settings page of that store. Click on the "Mail" tab
4. Scroll to the "Additional Alert E-Mails" section, and add our unique email address system_XXXXX@inbound.trustedcompany.com.
5. Click Save in the upper right corner
Integrate using email notification (Part 2)
In addition to setting the email notification above, you will need to make minor changes to your email template to send TrustedCompany the customer's name, email address, and the OrderID.
1b. For OpenCart 2.3.x, $this->customer→isLogged() will fail in the .tpl file, and must be moved to the controller (e.g., $data['customer_firstname'] = $this->customer→getFirstName(); in the controller, and then $customer_firstname; in the .tpl file). For this iteration of the installation, use a simplified version in the .tpl code:
Integrate using the OpenCart Plugin for Software Developers:
Log in to your TrustedCompany dashboard at http://business.trustedcompany.com/. Follow the instruction on https://help.trustedcompany.com/hc/en-us/articles/212061246-STEP-2-Automatic-Customer-Feedback-ACF- to get your unique API key abcdefghijklmnop1234567.
The OpenCart Plugin is available as OpenSource on the TrustedCompany public GitHub repo at https://github.com/Trustedcompany/Extensions/tree/master/opencart. The README file contains information regarding plugin installation.
There are 4 versions of the Plugin for different versions of OpenCart. If contributing to the code, please consider modifying and testing for each version.